Compliance, security, and ethical vision

Overview

At Factorial Biomechanics, we are committed to delivering cutting-edge biomechanical analytics while being transparent about how our platform works at every tier. We offer two distinct experiences: a free tier that enables access to our tools in exchange for platform improvement data, and a paid tier designed as a fully compliant, privacy-first professional tool.

Free tier — Platform-supported access

The free tier provides access to Factorial's core biomechanical analysis tools at no cost. In exchange, analysis results, session data, and derived metrics are automatically saved to Factorial's cloud, where they are used to train and improve our AI models, analyzed to enhance platform performance, aggregated and may be shared with research or development partners, and retained indefinitely. Raw video and footage are still processed entirely on your device and are never uploaded. However, free tier users should be aware that result data is treated as platform improvement data, similar to how consumer social platforms operate. The free tier is not intended for clinical, medical, or regulated professional use.

Paid tier — Compliance-grade professional tool

Paid subscribers receive a fully compliant, privacy-first experience suitable for clinical, coaching, and regulated professional environments. Analysis is processed locally on your device, and result data is autosaved to your secure Factorial cloud account by default. Paid subscribers may opt out of cloud autosave at any time from account settings, choosing to keep all data stored locally. Paid tier data is never used to train AI models or shared with third parties unless explicitly shared as public. You retain full ownership of your data and may request its deletion at any time.

Paid tier — Security practices

  1. All data is encrypted both in transit and at rest.

  2. Secure local and cloud storage practices protect against unauthorized access.

  3. Regular security audits and updates maintain high levels of protection.

  4. Usage analytics may be stored to ensure optimum performance.
Learn more about our HIPAA breach mitigation policy.

Paid tier — Regulatory compliance

The following compliance standards apply to paid tier accounts. Factorial complies with applicable law for all users, but the controls, certifications, and guarantees described below are features of the paid tier only.


HIPAA (US Health Insurance Portability and Accountability Act)
Our paid tier aligns with HIPAA by ensuring the protection of sensitive health information through secure encryption, access controls, and local processing where possible.

GDPR (EU General Data Protection Regulation)
Our paid tier collects, processes, and retains only the necessary personal information for the purpose of biomechanical analysis, while upholding the subject's rights to data management and portability. Cloud autosave operates under a legitimate service delivery basis, is disclosed at account creation, and paid subscribers may opt out at any time. All users may request deletion of their data.

CCPA (California Consumer Privacy Act)
Our paid tier complies with California's requirements, giving users full rights to access, manage, and delete their data. We never sell personal data, and all usage is transparent.

CE (Conformité Européenne)
Our paid tier complies with European requirements, ensuring safety and performance standards for software used in health and fitness contexts.

Canada's PIPEDA (Personal Information Protection and Electronic Documents Act)
Our paid tier complies with Canada's federal requirements by being transparent, obtaining consent, using data responsibly and securely, and allowing individuals control over their information. Cloud autosave is disclosed at account creation, and paid subscribers may opt out at any time.

British Columbia's FIPPA (Freedom of Information and Protection of Privacy Act)
Our paid tier complies with British Columbia's public sector requirements including their service providers.

Nova Scotia's PIIDPA (Personal Information International Disclosure Protection Act)
Our paid tier complies with Nova Scotia's public sector requirements including their service providers, restricting the disclosure of personal information outside of Canada.

Our ethical vision

Our ethical commitment is rooted in transparency, fairness, and responsibility. We believe technology should enhance lives while respecting the rights, dignity, and privacy of every individual. This philosophy shapes our work and our core values.

Transparency and control
We believe in being direct about how each tier works. Free tier users receive access to powerful tools with the understanding that their result data contributes to platform improvement. Paid subscribers receive full privacy controls, including the ability to opt out of cloud autosave, and the assurance that their data is never used beyond delivering the service. All users can contact us to request access to or deletion of their data.

Fairness and inclusion
Our AI models are rigorously tested to reduce bias and ensure equitable performance across diverse populations. We are committed to making our technology accessible to all, regardless of background, fitness level, or location.

Empowering professionals, not replacing them
Our AI is designed to assist professionals, complementing their expertise with actionable insights rather than replacing human judgment. We believe in fostering collaboration between technology and human capability for the best outcomes.

Sustainability and responsibility
We strive to develop technology that not only benefits individuals but also supports broader health and wellness initiatives. Our tools are built with sustainability in mind, ensuring long-term value without compromising ethical standards.